Privacy policy

At SANCHO, we respect your privacy and protect your personal information.

We may collect details needed to process your order, including your name, phone number, email address, delivery address, order details, payment method, and delivery information.

We use this information to process orders, arrange delivery, handle payments, exchanges, refunds, customer support, aftercare, website improvement, and legal requirements.

If you choose to receive updates from SANCHO, we may contact you through email, SMS, WhatsApp, social media, or other available communication methods.

You may opt out of marketing communications at any time.

We do not sell your personal information.

We may share necessary information with trusted service providers, including courier or shipping companies, payment providers, customer support tools, and website service providers.

For privacy-related requests, please contact SANCHO Customer Support through email, SMS, WhatsApp, social media, or other available communication methods.